Basic
Starting at
$50
/ month / agent
The simplest Slack implementation.
- Conversation tracking
- SLAs and assignments
- Slack Inbox access
- Slack broadcasts
- Basic integrations & API access
- Dedicated support Slack channel
- Up to 100 conversations per month
Minimum 5 seats
Pro
Popular
Contact us
More features and more integrations.
- Everything in Basic
- Unlimited conversations
- Multiple email inboxes
- In-app live chat
- Knowledgebase sync
- Automatic conversation tagging
- NPS & CSAT surveys
- Webhook API access
- CRM integrations
Price varies based on team size and number of connected channels
Enterprise
Contact us
For high volume and custom accounts.
- Custom integrations
- Mass email broadcasts
- Single sign-on (SSO)
- HRIS integration & Directory Sync
- Dedicated hosting environment
- Industry-leading SLAs
Basic
Starting at
$150
/ month
The simplest Slack implementation.
- Conversation tracking
- SLAs and assignments
- Slack Inbox access
- Slack broadcasts
- Basic integrations & API access
- Dedicated support Slack channel
- Up to 100 conversations per month
Includes 10 free connected channels
$10/mo per 10 channels after that
Pro
Popular
Starting at
$250
/ month
More features and more integrations.
- Everything in Basic
- Unlimited conversations
- Multiple email inboxes
- In-app live chat
- Knowledgebase sync
- Automatic conversation tagging
- NPS & CSAT surveys
- Webhook API access
- CRM integrations
Includes 10 free connected channels
$10/mo per 10 channels after that
Enterprise
Contact us
For high volume and custom accounts.
- Custom integrations
- Mass email broadcasts
- Single sign-on (SSO)
- HRIS integration & Directory Sync)
- Dedicated hosting environment
- Industry-leading SLAs
We're driving measurable results
Improvement in response times
Improvement in resolution times
Increase in ticket volume
“Unthread has been instrumental in our ability to provide outstanding support to our fast-growing customer base with a small team.”
